Frequently Asked Questions

Find answers to common questions about our services, therapies, and how we can help you or your child thrive.

About The Key Clinic

The Key Clinic is a specialist neurodevelopmental clinic offering drug-free, evidence-based therapies for children and adults with conditions such as ADHD, Autism, Dyslexia, Dyspraxia, and anxiety. We take a whole-person approach, addressing the root causes of difficulties rather than just managing symptoms.
The Key Clinic offers it's services Nationwide as the majority of the work we do can be completed remotely. We do have clinic spaces in London, Berkshire, Oxfordshire and Chichester for in-person appointments.
We help children, teenagers, and adults experiencing difficulties with focus, learning, behaviour, anxiety, or sensory processing. We also work with schools and educators to support neurodiverse students in educational settings.
No. We do not offer diagnostic assessments. Instead, our therapies focus on addressing the underlying symptoms associated with conditions such as ADHD, autism, dyslexia, dyspraxia, and a range of learning, behavioural, and mental health difficulties, supporting clients to reach their full potential.

We offer three core therapy programs: NeuroMature (primitive reflex integration), BrightBeatz (auditory processing and listening therapy), and BioTransform (biofeedback and neurofeedback). Each program is tailored to the individual's specific needs and can be combined for comprehensive support.
Yes, all our therapy programs are completely drug-free. We focus on evidence-based, non-invasive approaches that work with the body's natural neuroplasticity to create lasting change.
Programme duration varies depending on individual needs and goals. Most programs run for 3-6 months, with regular progress reviews. Some clients see improvements within weeks, while others benefit from longer-term support.
Yes, many of our programmes can be completed remotely. We provide ongoing support to ensure families can effectively and confidently complete there therapy from home.

The 360 Triage Questionnaire is our comprehensive online assessment that helps us understand your or your child's specific challenges and needs. It takes about 15-20 minutes to complete and provides valuable insights that guide our recommendations.
No, you don't need a formal diagnosis to start working with us. Many families come to us while awaiting NHS assessment, or simply seeking support for specific difficulties. Our 360 Triage helps identify areas where we can help.
After completing the 360 Triage Questionnaire, one of our specialists will review your responses and contact you to discuss the results. We'll recommend appropriate next steps, which may include a consultation or specific assessments.

Costs vary depending on the type and duration of therapy required. We provide detailed pricing information after the screening consultation when we can give accurate recommendations based on individual needs. We're committed to being transparent about costs.
Yes, we understand that therapy is an investment and offer monthly payment plans for both the NeuroMature and BioTransform Programmes to help make our services accessible.
Some private health insurance policies do cover our therapies. We recommend checking with your insurance provider directly. We can provide documentation to support your claim if needed.
The easiest way to get started is by completing our 360 Triage Questionnaire online. Alternatively, you can contact us directly by phone or email to discuss your needs.